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Self Storage in Antalya: Frequently Asked Questions

How does storage at Kafes Depo work, how are your belongings protected, and how are price and rental period set? We have grouped the most common questions by topic. If you cannot find your answer, please write to us on WhatsApp.

Topics

Kafes Depo and Breathing Storage

Why Kafes Depo?

Because our storage breathes. Your belongings are not kept in a closed, airless room but in a private, lockable unit enclosed by a steel cage. Thanks to the cage structure, air circulates freely inside the warehouse, so moisture does not build up the way it does in closed rooms, and mould, damp and bad odours do not form. In a humid city like Antalya, keeping the air moving is the most effective way to protect belongings. On top of this, our warehouses are designed against moisture: moisture barriers and anti-damp paint on the floors and insulated walls, and humidity and temperature are monitored with digital meters in every corridor and outside the building. Damp is the topic we are most careful about: so far, even white goods stored with us for 3–4 years have not developed mould. Kafes Depo is the storage brand of Antalyalı Nakliyat, a moving company serving Antalya since 2008, so moving and storage are handled by the same team under one contract.

What does "breathing storage" mean?

A warehouse does not literally breathe; "breathing storage" means storage where air circulates continuously, so moisture does not collect in one place. In closed, airless rooms, moisture condenses, especially in summer, which can cause swelling furniture, mouldy textiles, rusty metal and bad smells. The cage structure and ventilation greatly reduce this risk.

What is the difference between a cage unit and a closed room or container?

In closed rooms or containers each unit is surrounded by four walls, which can trap air and moisture inside. In a cage unit your space is still private and locked, but air keeps moving through it. You get the same privacy and security in a healthier environment for your belongings.

Can other people see my belongings through the cage?

The cage structure is chosen for air circulation. Only authorised staff and customers with an appointment can enter the storage areas, and the warehouses are monitored 24/7 by cameras. Belongings are usually packed and wrapped, so their contents are not visible.

Will my belongings get dusty?

Our facilities are cleaned regularly. Because belongings are stored packed and covered, they do not get dusty. We recommend packing furniture with suitable protective materials; if you book transport with us, packing of large items is included in the moving price.

How many warehouses do you have and where are they?

We have two warehouses: our main warehouse in Muratpaşa (Yenigöl, close to the city centre and the airport) and our warehouse in Aksu (Altınova). Addresses and directions are at the bottom of this page.

Storage and Renting

What is self storage?

Self storage means renting a private, lockable space like an extra room for belongings you do not need at home or at work for a while. At Kafes Depo your belongings are kept in your own locked unit, and you can visit them by appointment.

What can I store?

Furniture, white goods, electronics, boxes, clothes, books, kitchenware, carpets and textiles, office furniture, archive files, equipment, bicycles and camping gear. White goods must be drained and fully dried inside, and textiles must be clean and dry.

What cannot be stored?

Flammable, explosive, hazardous or chemical substances; perishable food and drinks; live animals and plants; cash, gold, jewellery and valuable documents.

Can I store just a few boxes or suitcases?

Yes. A small number of items such as a few boxes or suitcases are labelled and kept in a shared area, so you do not need to rent a separate unit. Please send us a photo on WhatsApp for a price.

What size of storage unit do I need?

The size depends on the volume of your belongings (m³). As a rough guide: about 18 m³ for a 1+1 flat, 30 m³ for a 2+1, 35 m³ for a 3+1 and 40 m³ for a 4+1. We have units from 12 m³ to 60 m³. Send us a list or a few photos on WhatsApp and we will tell you the right size.

Can I see the warehouse before renting?

Yes. You can visit by appointment from Monday to Saturday between 11:00 and 15:00; please book at least 2 hours in advance. You can also look inside with our 360° virtual tour.

What do I need to rent a storage unit?

Tell us what you want to store (flat size, photos or a list) and for how long, and we will offer a suitable unit and price. When we agree, we sign a contract stating the period, the price and the responsibilities. Foreign customers need a valid passport; if you have a Turkish residence permit, please also bring your foreigner ID number (starting with 99). You receive the key to your unit when the contract is signed.

Period, Price and Payment

What is the minimum rental period?

The minimum rental period is one month and there is no upper limit. You can rent for as long as you need and extend later. There is no long-term commitment.

Do you take a deposit?

No, we do not take a deposit.

How is the price calculated?

The price depends on the volume of your belongings (m³) and the rental period. It stays fixed for the agreed period, and there are no hidden costs. Pick-up and transport, if you need them, are priced separately from storage.

How can I get a price?

Send us a list or a few photos of your belongings on WhatsApp and we will reply with a clear price offer as soon as possible. A free on-site survey at your address is also possible.

How can I pay? Are there discounts?

You can pay monthly, every 3 months or yearly. Longer rentals and advance payment come with a discount; we will share the current terms with you. Prices are in Turkish lira, and payment can be made by bank transfer from an account in Turkey or in cash.

If I leave early, do I get a refund?

With monthly payment, rent is charged per month and there is no refund for the remaining days of the month. With yearly prepayment, if you leave before the end of the period, the months you used are recalculated at the regular (non-discounted) monthly price and the rest is refunded.

How much notice do I need to give before moving out?

Please let us know at least 15 days before you move out and collect your belongings. If you would like us to deliver them to your address, we will plan the transport date within this time.

What happens when my rental period ends?

We remind you before your period ends. You can extend it or collect your belongings; if you want them delivered to your address, the transport is priced separately.

Access and Visits

When can I access my belongings?

Warehouse visits are by appointment: Monday to Saturday, 11:00 – 15:00; please book at least 2 hours in advance. Our phone and WhatsApp line is open Monday to Friday 09:00 – 18:00 and Saturday 10:00 – 15:00.

Is there 24/7 access?

No, there is no free 24/7 access; visits are by appointment. What runs 24/7 is the camera monitoring and the security systems.

Who can enter my unit?

Your unit is private and locked, and the key stays with you. Only authorised staff and customers with an appointment can enter the warehouses. For companies, the persons named as authorised in the contract can enter.

Security and Insurance

What security measures do you have?

Our warehouses are protected by 24/7 cameras, alarm, motion sensors and smoke/fire alarms, and fire extinguishers are on site. Our staff are present during the day, and at night a caretaker stays at the warehouse. Only authorised staff and customers with an appointment can enter the storage areas.

Will I know when my unit door is opened?

Many of our units have a door sensor: every time your unit door is opened you get an instant notification and can see a daily log of who entered and when. Not every unit has one, so if you want this feature, please mention it when asking for a price.

Are my belongings insured?

Yes, belongings stored at Kafes Depo are insured. We explain the details openly when we sign the contract.

Will my belongings be mixed with other customers' items?

No. Your belongings are kept only in your own locked cage unit and are never mixed with other customers' items. You are present at drop-off and know from the start which warehouse and which unit is yours.

Climate Control, Humidity and Cleanliness

Do you have climate control? How does it work?

Yes. Our warehouses are designed against moisture: moisture barriers and anti-damp paint on the floors and insulated walls. Humidity and temperature are monitored regularly with digital meters in every corridor and outside the building, and fans provide extra ventilation when needed. For household goods the real risk is moisture rather than temperature, so we do not use air conditioning.

Will my white goods get mouldy?

Damp is the topic we are most careful about: so far, even white goods stored with us for 3–4 years have not developed mould. For white goods to stay in good condition, it is very important that they are drained and fully dried inside. Please unplug your fridge at least one day before the move and leave the door open.

Are wooden furniture, electronics and documents affected by humidity?

Because our warehouses are designed against moisture and the air keeps moving, these items are stored safely. Still, it is important that belongings arrive clean and dry: please wipe wooden surfaces with a dry cloth, bring electronics in their original boxes or protective packaging, and keep documents in closed archive boxes.

Do you do pest control and cleaning?

Yes. Pest control and cleanliness, together with damp, are among the topics we are most careful about. Our facilities are cleaned regularly, and periodic professional pest control is carried out. This is also one of the reasons we do not accept food and drinks.

Moving and Packing

Can you pick up my belongings from my address?

Yes. Transport is done by our own team at Antalyalı Nakliyat, serving since 2008, with our own vehicles. We pick up from all districts of Antalya and from other cities. Transport is optional and priced separately from storage; you can also bring your belongings yourself. If your belongings go into storage, moving and storage are covered by a single contract.

What is included in the moving price?

If you book transport with us, packing of large items (sofas, wardrobes, beds, white goods, TVs), dismantling and reassembling furniture, and packing materials are included. Packing small items into boxes (kitchenware, clothes, books, fragile items) needs extra staff and boxes, so it is charged separately. Removing or installing air conditioners, hanging curtains and wall mounting are not part of our services.

Can I pack my belongings myself?

Of course. If you box your small items yourself, there is no boxing charge. Put heavy boxes at the bottom and light ones on top, label each box with its contents and room, and wrap fragile items separately.

What if something is damaged during the move?

We sign a contract with our customers. Damage caused by our team during transport and loading is covered under the contract by repair, replacement or payment of its value. We also take out cargo insurance for our moves, which covers situations such as traffic accidents.

For International Customers

Can I communicate in English?

Yes. You can write to us in English on WhatsApp, and our online assistant on the Turkish homepage also answers in English. The booking form on our English page translates your message into Turkish for our team automatically.

Can I store my belongings while I am abroad?

Yes. Many of our customers store their belongings while they are away from Turkey. You can pay in advance (for example yearly, with a discount), and we will remind you on WhatsApp before your rental period ends.

I am moving to Antalya but my new home is not ready yet. Can you help?

Yes. We can pick up your belongings from your current address in Turkey, keep them in our warehouse and deliver them to your new home when it is ready.

Can a company rent a storage unit?

Yes. The contract is made in the company's name and an invoice is issued every month. Office furniture, stock, equipment and archive files can be kept in a locked unit reserved for your company.

Our Warehouses

Muratpaşa Warehouse (Main)

Yenigöl Mah., Yenigöl Cad. 86/2
07230 Muratpaşa / Antalya

Aksu Warehouse

Atatürk Mah., 22069. Sokak (Güler Sokak) No:17/1
07112 Aksu / Antalya

Visits by appointment: Monday – Saturday, 11:00 – 15:00.